Refund Policy

At The Pack Wizard, we strive to ensure our customers are satisfied with their purchases. However, we understand that returns may be necessary. Please review our refund policy below.

Refund Eligibility

Refunds are available within 14 days of purchase.
Items must be returned in their original, unopened condition.
Proof of purchase is required to process any refund.

Refund Processing Fee

A 4% processing fee will be deducted from all refunds. This fee covers the non-refundable credit card processing fees we incur.

Refund Processing Time

Refunds will be processed within 2-7 business days of receiving the returned item.

Flexible and Lenient Policy

We understand that unforeseen circumstances can arise. While our official refund period is 14 days, we are willing to accommodate reasonable requests beyond this timeframe on a case-by-case basis. Please contact us if you need assistance beyond the stated period.

Contact Us

For any questions or concerns about your refund, please reach out to us at:

Email: thepackwiz@gmail.com
Phone: 858-752-3322

We appreciate your understanding and continued support!